Connecting People & Process
Property Meld Maintenance Summit | September 13 – 15, 2023
The BOX Event Center | Rapid City, SD
Focus Areas
Property maintenance can be messy and unpredictable. But does it have to be? As leaders in the property maintenance space, we have developed the Ladder of Maintenance Excellence to help property managers create reliable systems using Property Meld and become profitable powerhouses. The MX Summit will break down the Ladder, focusing on each critical step.
Effective Communication
Effective communication is at the foundation of the Ladder. This topic will focus on creating efficient, open lines of communication between all parties involved in the maintenance process.
Scheduling Efficiency
Ensuring the right resources are in the right place, at the right time, and in the most efficient way possible, is the key to this step. This topic will focus on how to use Property Meld to keep your processes moving smoothly and efficiently.
Staffing Efficiency
This focus area is all about increasing the output of your maintenance team. Tracking your billable and utilization rates can help determine how much revenue your team is accruing.
Preventative Maintenance
Put simply, fixing things before they break is the focus of the final topic. This will allow you to budget small amounts over time and reduce the risk of costly emergency repairs.
Schedule at a glance
The full agenda can be viewed here.
Tuesday
September 12
Welcome Reception
Wednesday
September 13
Introduction to the Ladder of Maintenance Excellence
Effective Communication Overview
Keynote Speaker
Thursday
September 14
Scheduling Efficiency Overview
Staffing Efficiency Overview
Friday
September 15
Partners Panel & Roundtables
Preventative Maintenance Overview
Full Agenda
- 7pm – 9pm – Welcome Reception
- 8am – 9am – Breakfast & Registration
- 9am – 10am – Welcome & Introduction to the Ladder of Maintenance Excellence [Ray Hespen]
- 10am -10:30am – Property Meld’s Product Road Map to the Ladder of Maintenance Excellence [David Kingman]
- 10:30am – 11am – Product Roundtables
- 11am to noon – Lunch
- Noon – 1pm – Overview of “Step 1: Effective Communication”
- 1pm – 1:30pm – Leveraging Effective Communication for Maintenance Excellence [Panel]
- 1:30pm – 2:30pm – Communication Melding Pot Roundtables
- 2:30pm – 3:30pm – (Meld Users) Break Out Session: Meld Academy Certification: Effective Communication
- 2:30pm – 3:30pm – (Non-Users) Break Out Session: Effective Communication
- 3:30pm – 4pm – Vendor Opening Reception w/ Snacks & Drinks
- 6pm – VIP Reception with Keynote Speaker [TBD]
- 6:30pm – 7:30pm – Keynote Speaker [TBD]
- 7:30pm – 8:30pm – Dinner
- 8:30am – 9:30am | Breakfast with Vendors
- 9am – 9:30am | Overview of “Step 2: Scheduling Efficiency“
- 9:30am – 10am | Leveraging Scheduling for Maintenance Excellence (Panel)
- 10am – 11am | Scheduling Melding Pot Roundtables
- 11am – noon | (Meld Users) Break Out Session: Meld Academy Certification: Scheduling Efficiency
- 11am – noon | (Non-Users) Break Out Session: Scheduling Efficiency
- Noon – 1pm | Lunch
- 1pm – 1:30pm | Overview of “Step 3: Staffing Efficiency”
- 1:30pm – 2pm | Leveraging Staffing Efficiency for Maintenance Excellence (Panel)
- 2pm – 3pm | Staffing Efficiency Melding Pot Roundtables
- 3pm – 4pm | (Meld Users) Break Out Session: Meld Academy Certification: Staffing Efficiency
- 3pm – 4pm | (Non-Users) Break Out Session: Staffing Efficiency
- 6pm – 8pm | Property Meld Headquarters Tour & Rooftop BBQ & Games
- 8:30am – 9am | Breakfast with Vendors
- 9am – 10:45am | Partners Panel
- 10:45am – 11:15am | Partners Roundtables
- 11:15am – 12:15pm | Preventative Maintenance Overview
- 12:15 – 1:15pm | Lunch & Closing Presentation
