1:00 pm

Round Tables

• Maintenance Mastermind Round Tables [Operational Owner Track]
  • Host: Property Meld Customer Support Team
  • Room: Second Floor General Area (A)
    
    
• Melding Pot Round Tables [Maintenance Master Track]
  • Host: Property Meld Customer Success Team
  • Room: Second Floor General Area (B)

2:00 pm 

Refreshment Break

• Room: Second Floor General Area
• Description: Join us for drinks at the bar on the 2nd floor of Property Meld HQs!

2:30 pm

The Key to Successful Vendor Relationships

• Host: Kellie Tollifson, T-Square Properties
• Room: Second Floor General Area

• Description: It’s no secret that vendors can make or break your business. They represent you and your business in the field when they interact directly with your residents. In this session, Kellie Tollifson of T-Square Properties will share the secret to building and maintaining these relationships and leveraging them to save your business time and money.

3:30 pm

Internal Maintenance It Doesn’t Have to be All or Nothing

• Host: Jay Woodson, Maintenance Director at RPM Richmond Metro
• Room: Second Floor General Area

• Description: Whether you’re toying with building out your internal maintenance team or have already decided it’s not for you, this session will provide the data you need to look at internal maintenance from a new perspective. Jay Woodson, Maintenance Director at RPM Richmond Metro, will share how they have leveraged Property Meld to create a robust internal and external maintenance operations hybrid.

4:30 pm 

Rooftop Happy Hour

• Room: Rooftop
• Description: It’s time to relax and unwind “Meld” style. Join us on the rooftop for Happy Hour, Corn Hole, and some quality time with the entire Property Meld team.

Noon

Integrations Round Table Session [Operational Owner Track]

• Room: Second Floor General Area
• Description: Details coming soon!

1:00 pm

Breakout Sessions

• How to Leverage Maintenance to be more Marketable with Jennifer Stoops [Operational Owner Track]
  • Host: Jennifer Stoops, VP of Corporate Development at PURE
  • Room: Loyalty Sky Room
  • Description: In this course led by Jennifer Stoops, VP of Corporate Development at PURE Property Management, you will learn how you can effectively leverage maintenance to lead the industry, owners and investors will be running to you!
    
    
• Remote Maintenance: Best Practices for Managing Maintenace with a Remote Team [Maintenance Master Track]
  • Host: Todd Ortscheid, Revolution Rental Management
  • Room: Agility
  • Description: Advances in technology have made it easier than ever to coordinate maintenance remotely. Todd Ortscheid, President and Owner of Revolution Rental Management will provide best practices to help you get your remote maintenance operation up and running or optimize the one you already have. This session will have everything you need to know to run a remote maintenance powerhouse, from team training to engagement!

2:00 pm 

Refreshment Break

• Room: Second Floor General Area
• Description: Join us for drinks at the bar on the 2nd floor of Property Meld HQs!

2:30 pm

Breakout Sessions

• The Evolution of Key Performance Indicators and What You Should Be Tracking Now [Operational Owner Track]
  • Host: Eric Wetherington, VP of Strategic Initiatives at PURE
  • Room: Loyalty Sky Room
  • Description: No matter your business size or plans to scale, key performance indicators (KPIs) are crucial to staying on top of your business health. The evolution of what you should track and how you should track it continues as the industry changes. In this session, Eric Wetherington, VP of Strategic Initiatives, will dig into what KPIs you should be following to keep a pulse on how you’re stacking up against your past performance and your peers. 
    
    
• Property Meld Workflows Certification Session: The Road to the Touchless Meld [Maintenance Master Track]
  • Host: Eddie Campbell, Maintenance Supervisor at Evernest
  • Room: Agility
  • Description: It’s time to focus on what matters most and automate the rest. Automating your standard operating procedures to eliminate human error and increase NOI is more crucial than ever. In this certification session Eddie Campbell, Maintenance Supervisor at Evernest, shares how he and his team have implemented over 132 Workflows to eliminate tasks from troubleshooting to the Meld that completes itself.

3:30 pm

Roundtables

• Maintenance Mastermind Round Tables with Property Meld Leadership [Operational Owner Track]
  • Host: Property Meld Customer Success Management Team
  • Room: Second Floor General Area (A)
  • Description:This is moment you’ve all been waiting for! It’s time to learn and share the best of the best Property Meld Workflows

• Melding Pot Round Tables: Workflows Swap [Maintenance Master Track]
  • Host: Property Meld Leadership
  • Room: Second Floor General Area (B)
  • Description:Connect with Property Meld’s leadership team and Broker/Owners from across the country to discuss Internal Operations, how maintenance affects your bottom line, labor costs, materials, the average cost per market, and more.

4:30 pm